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I am currently on the phone trying to get someone to remove the $75.00 fees. I keep being told it is impossible. I have been very polite and have told them I will wait to speak to a supervisor. The supervisor is on another call, so I wait. Updates will be posted as...
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Company wrote 0 public responses to the review from Nov 13.
#1399415
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We rented a car in Seattle. My main complaint is not being informed of possible toll roads in the area. Not being given a map, and definitely not being informed of what to do in case we went thru a toll road. I have received a bill for the toll cost, which I do not...
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Company wrote 0 private or public responses to the review from Nov 12.
1.8
I didn't like
  • Bad services
  • Unhappy with the 7500 fee to process twenty dollars in toll fees
  • Over charging
#1398950
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Save yourself the hassle and headache. I've rented here twice, this time, I waited in line to get my van for 2 hours. The van was completely scratched up and it took me another 30 min just to go around and record and take pictures of all the scratches. These people...
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Company wrote 0 public responses to the review from Oct 09.
#1377335
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Reserved a car at E-Z rent a car online through holidaycars.com. Upon arrival to pick up car I was told they have no full size cars on the lot. If I cancel reservation I lose the total amount and still have to find a rental car, or upgrade for an additional $250.Went...
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Company wrote 0 public responses to the review from Sep 28.
#1368251
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I waited a little over 2 hrs. at the Denver International airport location to get my reserved car. After being tired from the flight and from standing in line I was taken advantage of. First, I was told that I would need to get the toll pass activated because there was...
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Company wrote 0 public responses to the review from Sep 28.
#1368057
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WORST CUSTOMER SERVICE FROM RODNEY FIGUEROA 9/10/18 My wife and I reserved a car (medium sedan) with this company for a week. When we got to the airport, E-Z Rent a Car didn't have any cars but vans and convertibles. We explained that we reserved a sedan and that we...
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Company wrote 0 private or public responses to the review from Sep 21.
2.1
I didn't like
  • Customer service provided by rodney figueroa
#1362062
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When I arrived at Dallas-Fort Worth airport in August 2018, a visitor to the United States, E-Z talked me into paying $12.99 a day for 22 days ($285.78 in all) for use of the E-Z Texas toll road transponder. There are very few toll roads in Texas. As far as I know I...
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Company wrote 0 public responses to the review from Sep 20.
1.0
#1360659
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SAVE YOURSELF THE HEADACHE AND DO NOT RENT FROM THIS COMPANY!!!!! I made my reservation through Expedia, and was really happy with the rate of $40 a day. Once I got to the pickup location, first, the guy was the most unprofessional guy, leaning back in his chair with...
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Company wrote 0 private or public responses to the review from Sep 19.
1.0
I didn't like
  • There is no customer service representative available
  • Bad services
  • Unresponsive customer service
#1360379
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Ez Rent A Car - Thieves stole $251, Phoenix, AZ i ended up paying more than my flight for an economy car.
I also got screwed at the Phoenix, AZ branch by the airport. Paid for my EZ rent a car reservation through priceline, it was nearly as much as my flight. upon picking up the car, they wanted my credit card info to charge deposit of 200 that they explained will be...
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Company wrote 0 private or public responses to the review from Sep 06.
1.0
I didn't like
  • Stole my money
#1348197
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Contact Ez Rent A Car

Mailing Address:
EZ Rent a Car
2003 McCoy Road Suite A
Orlando, FL 32809
Phone:
(407) 674-1006
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Ez Rent A Car - Texas toll road ripoff

This shameless outfit charged €12.99 a day for their Texas toll road transponder, well above current market rate and a total RIPOFF. Egregious exploitation of my lack of knowledge of the Texas toll road system: there are not very many toll roads in Texas, and you don’t need to use them.
Company wrote 0 private or public responses to the review from Aug 25.
1.0
Details
Additional Fees
Product or Service Quality
Value for money
#1338414
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